Refund Policy

Last updated: [07/04/2026]

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1. Overview

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At Blue Pulse Cruises, we understand that plans may change. This policy outlines the terms under which cancellations, changes, and refunds are handled, ensuring clarity and fairness for all guests.

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2. Cancellations by the Customer

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• More than 7 days before departure​ full refund of any amount paid

• 4–6 days before departure 50% refund of the total booking amount

• Less than 3 days before departure no refund

 

3. No-Show Policy

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Failure to arrive at the agreed departure time will be considered a no-show, and the full booking amount will be charged with no refund.

 

4. Weather Conditions

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Your safety is our priority.

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• In case of unsuitable weather conditions, the cruise may be:

  • Rescheduled to another available date, or

  • Fully refunded if rescheduling is not possible

The final decision is made by the skipper based on safety conditions.

 

5. Changes to Bookings

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We will do our best to accommodate changes.

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• Changes are subject to availability

• Requests must be made at least 72 hours in advance

 

6. Cancellations by Blue Pulse Cruises

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In rare cases where we must cancel due to:

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• Technical issues

• Operational reasons

 

You will be offered:

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• A full refund, or

• An alternative date

 

7. Refund Processing

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• Refunds are issued using the original payment method

• Processing time may take 10–15 business days, depending on your bank

 

8. Force Majeure

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We are not liable for cancellations due to events beyond our control, including but not limited to:

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• Extreme weather

• Natural disasters

• Government restrictions

 

In such cases, we will aim to offer rescheduling whenever possible.

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9. Contact

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For cancellations or inquiries, please contact:

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Blue Pulse Cruises
📧 [paros@bluepulsecruises.com]
📞 [+30 6985870340]